EUROEXPO Messe- und Kongress-GmbH


General Terms and Conditions for other events of EUROEXPO Messe- und Kongress-GmbH (GTC)

1. Contract

1.1 All presence events of the organizer

EUROEXPO Messe- und Kongress-GmbH
as represented by Managing Director Christoph Huss
Joseph-Dollinger-Bogen 7, 80807 Munich, Germany
Fax +49 89 323 91 246; Phone: +49 89 323 91 259; E-Mail: management@euroexpo.de

and its respective contracting parties are subject exclusively to the following General Terms and Conditions in the version in effect at the time the contract is signed. Terms and conditions of contracting parties that vary from these General Terms and Conditions are not applicable here. Exhibitors of the trade shows organized by EUROEXPO Messe- und Kongress-GmbH are subject to the separate terms and conditions for exhibitions in the version in effect at the time the contract is signed. For participants at LogiMAT digital are subject to the separate conditions of participationin the version in effect at the time the contract is signed.

1.2 The Organizer, when offering services from third-party providers through collaborations, can only act as the broker of services. If such services are booked, the corresponding contracts are solely between the participant and the third-party provider. The selected services may be subject to special provisions and restrictions (general terms and conditions of the third-party provider). The entire contract process and the resolution of any disruption in the services is handled exclusively between the participant and the third-party provider.


2. Registration and confirmation


2.1 Registration for all events is completed in writing online, by email, or by fax using the registration forms provided. The Organizer’s offerings are only a non-binding invitation to enter into a contract. The registration is a binding offer to enter into a contract for participation in the event. The contract is entered into when the Organizer sends a confirmation of the registration. Submission of the invoice also serves as a confirmation of the registration.

2.2 Registrations completed online become binding only after the registrant clicks the appropriate button and acknowledges these General Terms and Conditions. Registrations received by email or fax become binding once the Organizer confirms the registration. The content of the binding contract can be seen in the confirmation of registration and the transmitted General Terms and Conditions, which are also available online.

2.3 Registrants do not have a general right to participate in the event. The Organizer reserves the right to allow participation on a case-by-case basis. The Organizer is also entitled to exclude participants from any further participation under special circumstances, such as when they are late in payment or disrupt the event. Participants who are excluded are not entitled to any price reduction.

2.4 Registrants are notified immediately if the event is overbooked. In such cases, no contract is entered into.


3. Services and pricing


3.1 The scope of services and event venue are set forth in the Organizer’s event description. The content and schedule of an event as outlined in the event description is subject to minor changes, which may include a change of venue within the same city. The Organizer also reserves the right to replace announced speakers if there are important organizational or material reasons for doing so. The Organizer must ensure that none of the changes affect the overall character of the event.

3.2 German is the default language of the event. Some expert forums at trade shows, conferences, conventions, etc. are interpreted into English.

3.3 Unless otherwise agreed, fees for paid events are per participants and event. Unless otherwise indicated, the attendance fees for live events include the costs for hosting the event (speaker fees, room costs, technology, beverages during breaks, lunch, event materials, tours). Unless otherwise agreed, the attendance fees specifically exclude travel, lodging, and meal costs. Participants must reserve and pay for such services directly with the event hotel.

3.4. All prices for participation in events are indicated in euros. Unless otherwise noted in the event description, all prices are assumed to be gross prices, including statutory value-added tax unless otherwise stated. Price listings are subject to errors.

3.5 The event participation fee indicated on the Organizer’s invoice must be paid using the agreed payment modes. The total price (including value-added tax) must be paid by electronic funds transfer to the accounts indicated on the invoice no later than 7 calendar days before the event date or, if otherwise agreed, by the date indicated on the invoice.

If payment is late, the Organizer reserves the right to exclude the participant from the event with immediate effect. No payment reminder is provided. If the participant is late in payment, the Organizer is entitled to demand an interest penalty at an annual rate 5 percent above the base rate (see Section 247(1), Section 288(1) of the German Civil Code (BGB)). If the Organizer can demonstrate higher losses due to the late payment, these losses may be claimed. The participant is likewise entitled to document that no loss whatsoever was incurred or that the loss is much smaller than what the Organizer claims.

3.6 All marketing activities not explicitly approved by the Organizer are prohibited.


4. Cancellation initiated by the participant


4.1 The participant may transfer its registration to a substitute at no additional charge up to the deadline stipulated for the event in question.

4.2 Unless otherwise indicated in the event description, the participant is not obligated to pay the event participation fee if the Organizer receives the notice of cancellation on or before the 15th day before the event date. If the participant withdraws on or before the 5th day before the event date, the event participation fee is reduced by 50%. For cancellations after that date, the full event participation fee is charged. This provision does not apply to honorary guests.

Any costs at the event venues incurred as a result of the cancellation are always the responsibility of the participant.

4.3 Cancellations and substitutions must be submitted in writing and are valid only upon written confirmation by the Organizer. Verbal cancellations by phone are not accepted. The date of a cancellation sent by mail is determined by the date of the postmark. Registered participants who wish to transfer their registration to someone else must notify the Organizer in text form before the event date. Otherwise, the transferee is not entitled to participate in the event. In emergencies, such as illness of the participant, it is possible to notify the Organizer of the transfer by phone.

The burden of proof that the cancellation was submitted on time lies with the participant.

4.4 Changes in registration (to another event) are treated as cancellations.


5. Cancellation initiated by the Organizer


The Organizer reserves the right to relocate, postpone and/or modify all or part of the event or even to cancel it at short notice.

In particular, the Organizer is entitled to cancel the event due to insufficient demand or an insufficient number of registrants up to 7 days before the scheduled start of the event or at any time for other reasons beyond the Organizer’s control (sudden illness of speaker, force majeure, etc.). In such cases, the Organizer is obligated to reimburse participants for any fees already paid. Any further claims for liability or losses that do not involve injury to life, limb, or health are excluded except in cases of willful misconduct or gross negligence by the Organizer or its agents.

The Organizer may notify participants of event cancellations in writing, by phone, or by email.


6. Liability


6.1 Participants take part in the presence events at their own risk.

6.2 The Organizer is not liable for losses due to accidents, damage, loss, or theft and is specifically not liable for consequential losses (lost profits, unnecessary expenses, etc.) relating to the event except where due to willful misconduct or gross negligence by the Organizer or its representatives and agents or a breach of a material obligation. Material obligations are those obligations whose fulfillment is fundamental to proper execution of the contract and on whose fulfillment the contracting party may typically rely and whose violation also jeopardizes the achievement of the purpose of the contract.

6.3 If the Organizer is liable under Section 6.2 for the breach of a material obligation without the presence of willful misconduct or gross negligence, its liability is limited to the losses typical for this type of contract that the Organizer must have foreseen at the time of booking based on the circumstances known to it at this time.

6.4 If the Organizer is liable under Section 6.2 or 6.3 for the willful misconduct or gross negligence of the Organizer’s employees other than the Managing Directors or executives, the Organizer’s liability is similarly limited to the ceiling named under Section 6.3.

6.5 The aforementioned exclusion or limitation of claims also applies to claims by the participants against employees or contractors of the Organizer, especially speakers, suppliers, and service providers.

6.6. The above clauses do not pertain to no-fault damage claims; to claims based on injury to life, limb, or health; or to the provisions of Germany’s Product Liability Law.


7. Copyrights and user rights


7.1 All event materials are protected by copyright.

Participants are granted only a simple, non-transferable right to the materials for their personal use. Specifically, neither the event materials nor excerpts thereof may be edited or modified or used in modified form, copied for third parties, made publicly available, forwarded, offered for free or paid use on the internet or other networks, imitated, resold, or used for commercial purposes by the participants or third parties without the prior consent of the Organizer. The removal of any copyright notices, identifying marks, or brand names is prohibited.

7.2 The contents of all events are conceived, prepared, and implemented by experienced and qualified moderators and speakers. Nevertheless, the Organizer cannot assume any responsibility or liability that the event materials or the content presented in the events are accurate, complete, and current.


8. Exhibition/sponsoring


The conditions of any sponsoring or exhibition accompanying an event are set forth in terms and conditions specific to the event.


9. Requirement of written form, applicable law, venue, place of fulfillment


9.1 Changes to these General Terms and Conditions are valid only in writing. The same applies to any waiver of the requirement of written form. This does not apply if the customer is a consumer—that is, an individual engaging in a legal transaction for a purpose not related to that person’s commercial or independent professional activity.

9.2 Should individual provisions of these General Terms and Conditions and/or the contract that they supplement be or become invalid, this does not affect the validity of the other provisions, and the contract and these General Terms and Conditions remain otherwise in effect for both parties.

9.3 The contract is subject to German law to the exclusion of the UN Convention on the International Sale of Goods (CISG).

9.4 If the participant is a merchant within the meaning of the German Commercial Code (HGB), a legal entity governed by public law, or a special fund governed by public law, the sole legal venue for any and all disputes arising directly or indirectly from the contractual relationship is Munich, Germany.

9.5 Participants have a set-off right only when their counterclaims have been established by a final judgment in a court of law or are acknowledged and uncontested by the Organizer. In addition, participants have a right of retention only if and insofar as their counterclaims are based on the same contractual relationship.



10. Right of revocation for consumers


The following right of revocation applies only to consumers within the meaning of Section 13 of the German Civil Code (BGB) and is therefore absent from contracts entered into with the Organizer by entrepreneurs within the meaning of Section 14 BGB in the context of their commercial or independent professional activity.


Revocation policy


Right of revocation

Participants have the right to revoke this contract within 14 days; no reason need be given.

The revocation period is 14 days from the date on which the contract is entered into.

To exercise the right of revocation, the participant must provide the Organizer

EUROEXPO Messe- und Kongress-GmbH | Joseph-Dollinger-Bogen 7 | 80807 Munich; Phone: +49 89 323 91 259 | Fax +49 89 323 91 246 | management@euroexpo.de

with an unambiguous statement (such as a mailed letter, fax, or email) of its decision to revoke this contract. The participant may use the attached revocation form template, though this is not required.

To meet the deadline, it is sufficient if the notice of the intent to exercise the right of revocation is sent before the cutoff date.


Consequences of revocation

If the participant revokes this contract, the Organizer must reimburse the participant for all payments that it received from the participant, including any shipping costs incurred, without delay and no later than 14 days from the date on which the Organizer received the revocation notice. The Organizer must reimburse by the same method of payment that the participant used for the original transaction unless explicitly agreed otherwise. Under no circumstances is the participant to be charged a fee for this reimbursement.


If the services/events booked by the participant begin or were requested by the participant to begin during the revocation period, the participant must pay the Organizer an appropriate sum corresponding to the percentage of the total services/events stipulated in the contract that had already been provided at the time the participant notified the appropriate organizer of its intent to revoke this contract.



Revocation form template

(Participants who wish to revoke the contract can complete this form and send it to the Organizer):

EUROEXPO Messe- und Kongress-GmbH | Joseph-Dollinger-Bogen 7 | 80807 Munich; Phone: +49 89 323 91 259 | Fax +49 89 323 91 246 | management@euroexpo.de


I/we (*) hereby revoke the contract that I/we (*) signed to purchase the following goods (*) / to receive the following service (*)

ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (for printed forms only)





(*) Strike those sections that do not apply.



11. Data privacy


11.1 The Organizer protects the participants’ personal data. The customer’s personal data is collected, processed, and used in compliance with the terms of applicable data privacy laws.


The Organizer, together with any co-organizer explicitly named in the event, process and use the data for the purposes of executing the contract, invoicing, customer support, and—if the participant consented or the Organizer and co-organizer is legally entitled—for marketing purposes from their respective areas of business. The Organizer also notifies the participants by email in accordance with a weighing of interests pursuant to Art. 6 para. 1 f DSGVO of its own similar events or services, irrespective of any express consent. Participants may opt out of the use of their data for marketing purposes at any time in writing by contacting


EUROEXPO Messe- und Kongress-GmbH | Joseph-Dollinger-Bogen 7 | D-80807 Munich; Email: management@euroexpo.de | Phone: +49 89 323 91 259

(Request must include the name and email address that the person opting out used when registering or signing up.) Data may also be shared for the aforementioned purposes with service providers (contractors).

11.2 A list of registered participants (company, first and last name, position, city) is distributed at events (except trade shows). By registering, the participant agrees to the publication of this data on the list of participants.

Participants are entitled to have their data that was stored for the purpose of hosting the event deleted or corrected once the event is over. Participants may opt out of having their data processed or used for advertising, market research, or opinion research at any time at no additional cost beyond standard transmission rates.


11.3 The Organizer’s current data privacy policy is available at:




12. Images and video recording

The Organizer and/or the accredited persons or providers that it hires take photos and videos during the event for information and marketing purposes. During the registration process, the participant consents to allow such recordings to be made and disseminated without compensation on the websites, in the print media and social media, and for the other information and marketing purposes of the Organizer and the event’s sponsors and partners.

All image and publication rights belong to the Organizer. All photos and audio and video recordings made by the participants during the event require the prior written consent of the Organizer. The same applies to the subsequent use of images or audio recordings of the event except those exclusively for private use.


13. Out-of-court settlement and notice per Section 36 VSBG


The European Commission offers an online dispute resolution platform at http://ec.europa.eu/consumers/odr/ or https://webgate.ec.europa.eu/odr. The Organizer advises that it is not obligated to take part in mediation before a consumer mediation body and will not take part in a dispute resolution process before a consumer mediation body.


Last updated: July 2020